Returns

Returns

Would you like to return a product? As a consumer, you have the right to withdraw from your order within 14 days of receipt without giving any reason. Notify us in writing in advance (for example by email) and then send the product back within 14 days.

How it works

  1. Report your return to info@dompelpomp.shop stating your order number, or use the model form below.
  2. You will receive instructions from us for sending the product back.
  3. Return the product, as far as possible in its original, undamaged packaging and with all supplied accessories, to our return address.
  4. We will refund the full order amount (incl. shipping costs) within 14 days of your return notification to the account number known to us. We may withhold the refund until we have received the product back, or until you have demonstrated that you have returned it.

Please note

If you handle the product beyond what is necessary to establish its nature, characteristics and functioning, we may charge you for any diminished value. The direct cost of returning the product is at your own expense.

Return address

Dompelpomp.shop (Meijer Sales Company)
Winschoterweg 1-7
9723 CG Groningen
The Netherlands

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: Meijer Sales Company (Dompelpomp.shop), Winschoterweg 1-7, 9723 CG Groningen, the Netherlands, info@dompelpomp.shop
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*) ((*) delete as appropriate)
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

For the full terms, see also our Terms of Service and Complaints procedure.